WoAiToken (“WoAiToken,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit or use our websites, products, checkout pages, customer support channels, and related services.

This Policy applies to:

• https://woaitoken.com
• https://to.woaitoken.com
• https://new.woaitoken.com
• Any related checkout, account, support, or API recharge services operated by WoAiToken

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

WoAiToken provides AI API recharge and access-related services. Customers may purchase recharge codes or related digital products through our main website and redeem them on supported API gateway platforms.

Website: https://woaitoken.com

Contact: [[email protected]]

2. Information We Collect

We may collect the following categories of information, depending on how you use our services.

Account and Contact Information

When you create an account, place an order, contact support, or subscribe to updates, we may collect information such as:

• Name or display name
• Email address
• Account username
• Billing details provided during checkout
• Support messages and related communications

Order and Transaction Information

When you purchase a product or recharge code, we may collect and process:

• Product or plan purchased
• Order number
• Purchase amount and currency
• Payment status
• Recharge code delivery or redemption status
• Invoice, receipt, refund, dispute, or chargeback information

We do not directly store full payment card numbers. Card payments are processed by third-party payment providers such as Stripe. If you pay through another supported payment channel, that payment provider may collect and process payment information according to its own privacy policy and terms.

Technical and Usage Information

When you visit our websites or use our services, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs
• Pages visited
• Date and time of access
• Cookie identifiers
• Log data related to security, abuse prevention, errors, and service performance

API Gateway and Recharge-Related Information

When you use our API recharge or gateway-related services, we may process:

• Recharge account identifiers
• Recharge amount and balance-related records
• Redemption or activation records
• Service usage logs needed for security, troubleshooting, fraud prevention, and support

We do not intentionally collect the content of your API prompts, responses, or files unless such information is included in support requests or is technically necessary to investigate abuse, errors, or security incidents.

3. How We Use Your Information

We use personal information for the following purposes:

• To operate, maintain, and improve our websites and services
• To process orders, payments, recharge code delivery, refunds, and customer support requests
• To create and manage user accounts
• To verify transactions and prevent fraud, abuse, unauthorized access, and security incidents
• To troubleshoot technical issues and monitor service reliability
• To communicate with you about orders, account activity, service updates, policy changes, and support matters
• To comply with legal, tax, accounting, payment network, anti-fraud, and regulatory obligations
• To enforce our terms, protect our rights, and resolve disputes

We do not sell personal information.

4. Legal Bases for Processing

Where applicable privacy laws require a legal basis, we process personal information based on one or more of the following:

• Performance of a contract, such as processing your order or providing purchased services
• Legitimate interests, such as fraud prevention, service security, customer support, and business operations
• Legal obligations, such as tax, accounting, dispute, and regulatory requirements
• Consent, where required for certain cookies, marketing communications, or optional data processing

5. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to:

• Keep the website and checkout functions working
• Remember account or session preferences
• Improve security and prevent fraud
• Analyze website performance and usage
• Support customer service and order management

Some cookies are essential for the website to function. You may control cookies through your browser settings, but disabling certain cookies may affect checkout, account login, or other website features.

If we use analytics, advertising, or marketing cookies that require consent under applicable law, we will request consent where required.

6. Payments and Third-Party Service Providers

We use trusted third-party service providers to help operate our business. These providers may process personal information on our behalf or as independent controllers, depending on the service.

Examples include:

• Payment processors, including Stripe and other supported payment channels
• WordPress and WooCommerce-related hosting, checkout, security, and ecommerce services
• Email, customer support, analytics, fraud prevention, and infrastructure providers
• API gateway, account management, and recharge-related service providers

Payment providers may collect payment details, billing information, device information, fraud signals, and transaction records. Their processing is governed by their own privacy policies and terms.

Stripe’s privacy information is available at: https://stripe.com/privacy

We require service providers to process personal information only as needed to provide their services, comply with law, protect security, or fulfill other legitimate business purposes.

7. International Data Transfers

Because our customers, service providers, payment processors, infrastructure providers, and technical systems may be located in different countries or regions, your information may be transferred to, stored in, or processed outside your country of residence.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, service provider commitments, or other mechanisms recognized by applicable privacy laws.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including:

• Providing services and maintaining your account
• Completing transactions and support requests
• Keeping business, tax, accounting, and compliance records
• Preventing fraud, abuse, and security incidents
• Resolving disputes and enforcing agreements

Retention periods may vary depending on the type of data, the nature of the service, legal requirements, and operational needs. When information is no longer needed, we will delete, anonymize, or securely retain it as required by law or legitimate business needs.

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, API service, or internet transmission is completely secure. You are responsible for keeping your account credentials, API keys, and recharge account information confidential.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete certain personal information
• Restrict or object to certain processing
• Request a copy of your information in a portable format
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at: [Insert privacy/contact email]

We may need to verify your identity before responding to a request. Some information may be retained where required for legal, tax, accounting, security, fraud prevention, dispute resolution, or service operation purposes.

11. California and U.S. State Privacy Rights

If you are located in California or another U.S. state with applicable privacy laws, you may have additional rights regarding access, deletion, correction, portability, and opting out of certain uses or disclosures of personal information.

We do not sell personal information as commonly understood. If we engage in any activity considered “sharing” or targeted advertising under applicable U.S. state privacy laws, we will provide the required notice and opt-out mechanism.

12. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the right to access, correct, delete, restrict, object to processing, data portability, and complaint to a supervisory authority.

Where required, we process your personal information based on the legal bases described in Section 4 of this Policy.

13. Children’s Privacy

Our services are intended for users who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

14. Third-Party Links

Our websites may contain links to third-party websites, payment pages, documentation, API platforms, or support resources. We are not responsible for the privacy practices, content, or security of third-party websites or services. You should review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, payment methods, or business operations.

When we update this Policy, we will revise the “Effective Date” above. If changes are material, we may provide additional notice where required by law.

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact us:

WoAiToken

Email:  [email protected]

Website: https://woaitoken.com